Refer a participant to Ability Hope
We partner with support coordinators, plan managers, health professionals and community organisations to deliver quality NDIS supports. Referring a participant is simple and we will keep you informed every step of the way.
Who Can Refer
We accept referrals from a range of professionals
Whether you are a support coordinator, health professional or community organisation, we make the referral process simple and keep you informed throughout.
Support Coordinators
Refer participants in your caseload for quality, reliable support services.
Plan Managers
Connect your participants with a trusted provider for funded supports.
Local Area Coordinators
Refer participants seeking community-based and personalised support.
Allied Health Professionals
Refer clients needing ongoing support alongside therapeutic interventions.
Hospitals and Rehab
Assist patients transitioning from hospital to home with community support.
Self-Referral
Participants and families can also refer themselves directly to our team.
Our Process
Simple, transparent referral process
From referral to support commencement, we keep you and the participant informed at every stage.
Submit Referral
Complete our online form, call us or email the participant details. We confirm receipt within 1 business day.
Initial Contact
We reach out to the participant or their nominee to introduce ourselves and discuss their needs.
Meet and Plan
We arrange a meeting to discuss goals, preferences and develop a personalised support plan.
Service Agreement
We finalise a service agreement outlining supports, schedules and expectations for all parties.
Supports Begin
Personalised supports commence with regular reviews and open communication with referring parties.
Ongoing Updates
We provide regular progress reports and collaborate on plan reviews to ensure continued alignment.
What We Need
Information to get started
To process a referral efficiently, please provide as much of the following information as possible. We can still accept referrals with limited details and will follow up for anything additional.
- Participant's name and contact details
- NDIS number and plan details (if available)
- Relevant support categories and funding
- Brief overview of support needs and goals
- Any relevant medical or safety information
- Preferred start date
- Referrer's contact details
For Support Coordinators
We keep you in the loop every step of the way
We understand the importance of clear communication and collaboration. When you refer a participant to us, you can expect:
- Regular progress reports
- Open and responsive communication channels
- Flexible service delivery aligned with plan reviews
- Collaborative approach to goal achievement
- Prompt responses to all enquiries
- Transparent reporting on participant outcomes
Submit a Referral
Referral form
Complete the form below to refer a participant. We will confirm receipt within 1 business day.
Have questions about making a referral?
Our team is always happy to discuss how we can support your participants. Get in touch and we will respond within 1 business day.